FAQ
Where are you located?
BanknoteCoinStamp operates from Waterloo, Ontario, Canada, with sourcing and collector support operations in India. We serve collectors across Canada and worldwide through our online store.
What currency are prices listed in?
All prices on BanknoteCoinStamp.ca are listed in Canadian Dollars (CAD).
Your bank or payment provider may apply currency conversion if you are shopping from outside Canada.
Do you ship internationally?
Yes. We ship within Canada and internationally to most countries.
International customers are responsible for any customs duties, taxes, or import charges imposed by their local authorities.
What are the shipping charges?
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Canada: Flat shipping rate (tracked)
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International: Flat international shipping rate (tracked)
Exact shipping charges are shown clearly at checkout before payment.
Orders with multiple items are combined into one shipment whenever possible.
Do you offer free shipping?
Free shipping may be available on select orders or promotions.
Please check the product page or checkout for current offers.
Do you charge tax?
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Canadian customers: Applicable GST/HST/PST is charged as per provincial regulations.
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International customers: No Canadian tax is charged. Local customs duties, if any, are the buyer’s responsibility.
Are the banknotes and coins authentic?
Yes. All banknotes, coins, and stamps sold by BanknoteCoinStamp are 100% genuine and authentic. Each item is carefully inspected and accurately described.
What is your return policy?
If we make an error in your order, we will resolve it promptly.
Returns due to a change of mind are accepted only if the item is returned in original condition. Return shipping and any customs charges are the responsibility of the customer.
Do you buy banknotes or coins?
Yes. We purchase select banknotes, coins, and collectibles based on condition, rarity, and demand.
Please contact us with clear images and details for evaluation.
How can I contact you?
You can reach us via the Contact Us page or by email. We aim to respond within 24–48 business hours.
